# How to restore my Genomes.io mobile app ?

If you lose access to your Genomes.io mobile app, for example if you lose your mobile device or have to reinstall the app, you will need to restore it.

1. Re-download the Genomes.io app from the App or Google Play Store.
2. Click Restore Authenticator on your app.
3. Go to your web account and click Restore Mobile App.
4. Scan the unique QR code that is presented to you with your mobile device.
5. On your app re-enter your backup seed phrase.


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